Let’s talk about patient-centered medical homes and team-based care equaling team-based content.
The beauty of serving as a patient-centered medical home is that when you’re responsible for managing the total care portfolio for a patient, you typically have a stronger relationship with those patients and can communicate with them much more frequently.
Whether you’re trying to nudge them to move their metrics, have them take an action like scheduling a screening, or just keeping the lines of communication open on preventive health and wellness, keep talking.
Leverage your team that’s providing team-based care to develop team-based content.
Consider the content and communication you need to produce. Figure out which team member has that expertise to develop it AND the capacity to take that on and divide and conquer.